Payment problem check list
A few suggestions: 1. Have you checked that you have entered your card details correctly? 2. Have you checked with your bank? Sometimes the banks set high security measures on their cards and only once you get authorization from them can you proceed to make a payment online 3. Have you tried more than once? Perhaps your bank was off line when you tried to make your payment? 4. is your card a Master Card or Visa? If you have had no joy with these options, I have attached a manual order form which you can complete with your order and card details. We will then check stock availability and manually process the card payment from our side. Our machine only accepts Visa and Master Card though. I hope that helps and that we can assist you in placing your order efficiently Download: Manual Order Form
What if I would like to place an order manually?
If you feel that you would prefer to place a manual order and pay via EFT (no additional fee for domestic customers, but a small clearance fee is required for International customers) or that you would like to provide us with your card details, so that we can manually process your order from our offices then email us at email@example.com to receive the manual order form Download: Manual Order Form
Will there be any additional costs associated with delivery such as taxes?
For domestic clients there is not an additional cost. For international customers there may be customs and/or taxes payable. This is up to each individual country & we do not have control over the rates or thresholds they may apply.